Privacy Questions From Players Like You
Yes. Log into your account, go to Settings > Privacy & Security > Download My Data, or email our support team. We'll send you a complete export of your profile, login history, deposit records and withdrawal statements within 10 business days, where local law permits.
We keep payment records (DANA, OVO, GoPay and QRIS transaction hashes) for 7 years for tax and fraud audit purposes. Your masked payment token stays on file so future deposits don't require re-entry. You can request deletion of all payment tokens anytime in your Security settings.
No. We never sell, rent or lease your contact information. We share your email and phone only with our own customer support and fraud-detection services. Marketing emails come only from main55 slot, and you can unsubscribe anytime in your Notification Preferences.
Our system logs every login and flags unusual access (new device, new city, rapid succession attempts). You'll receive an alert email immediately. Log in, change your password via Settings > Security, and contact our live chat team to review the access log and secure your account.
We use session cookies (to keep you logged in) and analytics cookies (to track lobby performance). Marketing cookies are off by default. Disable all cookies in your browser settings or in our Privacy & Security panel; you'll stay logged in, but page load tracking stops.
Email our privacy team with your account email and a deletion request. We'll anonymise your personal details within 10 business days; gameplay records stay for 7 years per local tax law. After anonymisation, we cannot reverse the change, so review the details first.
Our privacy practices are consistent across Indonesia. However, data retention, deletion rights and third-party sharing rules depend on local law. Contact our support team to confirm your region's specific data rights and how they affect your account.
